ITWURX has published a listing with thumbtack.com. This listing will appear whenever somebody is searching for Computer Services using the thumbtack.com website.
See the lising at – ITWURX – Computer Repair, Service & Networking
thumbtack.com – Find & Book Trustyworthy Local Services
Published to facebook.com on 10/03/12
ITWURX has published an ad campaign with facebook.com. This ad will appear in the right hand column of the facebook.com website starting October 3rd to a distribution of 250k in the cities of Palos Verdes, Redondo Beach, Hermosa Beach, Manhattan Beach, Hawthorn, Torrance, Lawndale, Lomita and El Segundo.
The ad offers an $80 service call for a discounted price of $50 when you mention that you found us on facebook. Please visit our page on facebook and like us – ITWURX on facebook
ITWURX has published a modest ”in print” ad campaign with Easy Reader. This ad will appear in the Billboard section of their Easy Reader publication, starting October 11th, which has a distribution of 50k to 75k (depending on the week) in the cities of Palos Verdes, Redondo Beach, Hermosa Beach, Manhattan Beach and El Segundo. They also have 2 monthly glossy socialite magazines with 50k beach cities circulation & Peninsula People 25K (Palos Verdes) circulation. Easy Reader is free and can be found in small news stands and in front of popular resturants and venues.
EasyReader is a family owned and operated newspaper out of Hermosa Beach California. Visit their website at today at www.easyreadernews.com
Microsoft is discontinuing their SBS, short for Small Business Server, and offers Server 2012 as a replacement.
Microsoft’s Small Business Server is a suite of Microsoft Server products and programs that are very useful. SBS budled these products at an incredible value. Servers are a core component to most businesses which are usually “out of sight, out of mind.”
If your company runs Microsoft SBS 2008 or an older solution, there is still a migration path for you. Before announcing the end of SBS, they also announced Microsoft Windows Server 2012, which will be the replacement for SBS.
In the past, Microsoft has offered a wider selection of options. With Windows Server 2012, the options have been narrowed down to just four. Two of these options will be best for the majority of small businesses.
Foundation – Foundation is the most basic version of Windows Server 2012, with support for common activities like file and printer sharing. It won’t however support virtual environments, meaning, in other words, you will have to stick with physical servers instead of being able to run different servers on one physical machine.
The downside with Foundation is that it will only be available on new servers created by Original Equipment Manufacturers (OEMs). If you want to utilize this version, you’re going to have to buy a new server. If you’re looking to centralize basic office functions, or connect the office internally, and don’t currently have any servers, this might be a good option for you.
Essentials – If you currently use SBS, or another retired Microsoft product, you’re best bet is Essentials. At a cost of around USD $425, it’s a low cost upgrade aimed specifically at businesses with 25 or fewer users. An upgrade to Essentials brings about the ability to easily connect and manage Microsoft’s cloud based solutions such as Office 365 and the cloud version of Sharepoint, as well as others.
The downside to this is if you have more than 25 users in your company you’ll either need to pay for two different servers or pick another version. Aside from this, Essentials, like Foundation, doesn’t support a fully virtualized server environment. Essentials will be a good upgrade for companies that use cloud services and are looking for a server solution without the need for a virtual solution.
Open Source Software, such as Asterisk, can be very useful. What I’ve found, however, is that there are many cases where getting an Open Source Software package to work properly for your requirements can suck you into a focus where determination and will power pass countless hours as you study numerous articles and write-ups trying to find all of the tidbits of information to get the installation and configuration right…. A learning curve, if you will.
Exchange Unified Messaging
Well folks – my latest one track minded excursion into Open Source was with Elastix. Using version 2.2, there wasn’t a whole lot of effort required until I set myself out to integrate Exchange 2007 Unified Messaging. There are many articles out there with fragments of information and misinformation. I wanted to consolidate the useful tidbits here to supplement the other great write ups out there. This is not a step-by-step tutorial, but rather a collection of solutions to the challenges I faced during the integration of Asterisk and Exchange Unified Messaging on Exchange Server 2007 using the Elastix 2.2 distribution.
Problem: When an outside caller is transferred to Voicemail, the call is disconnected. Inside callers (other extensions) hear the greeting and can leave a message but outside callers cannot.
Resolution: I had to add “canreinvite=no” in the trunk configuration to Exchange. This setting is required for proper Exchange Unified Messaging integration with Exchange 2007 or 2010.
Problem: Configure Incoming Call to be answered by Exchange Auto Attendant.
Answer: In Elastix OR FreePBX, go to Misc Destinations. Create a destination called “Exchange AA” and use the initiator extension you setup for AA (Auto Attendant) in Exchange Unified Messaging configuration as the extension. Now go to the Inbound Route for the number you’d like to ring to AA and near the bottom of the page, set destination to “Misc Destinations” and then choose “Exchange AA” – submit and apply.
Problem: Voicemail buttons on phones (*97) should call Exchange Voicemail. You want *97 to use Exchange Unified Messaging Voicemail instead of Asterisk Voicemail.
Answer: Go to Misc Destinations. Create a destination called “Exchange VM” and use the initiator extension you setup for Voicemail in Exchange Unified Messaging as the extension. Go to Feature Codes and disable “My Voicemail” (*97) near the bottom of the page. Go to Misc Applications and add one. Call it “My Voicemail” with feature code “*97″ Feature Status set to enabled. Set destination to “Misc Destinations” and select “Exchange VM”
Problem: Configure Asterisk to use Exchange Unified Messaging Voicemail instead of its own.
Answer: You need to add the following to the extensions_override_elastix.conf file or extensions_override_freepbx.conf file. Either file is fine (but not both):
[macro-vm]
; ARG1 – extension
; ARG2 – DIRECTDIAL/BUSY
; ARG3 – RETURN makes macro return, otherwise hangup
exten => s,1,Macro(user-callerid,SKIPTTL)
exten => s,n,GotoIf($["foo${DB(${BLKVM_OVERRIDE})}" != "fooTRUE"]?vmx,1)
exten => s,n,Noop(CAME FROM: ${NODEST} – Blocking VM cause of key: ${DB(BLKVM_OVERRIDE)})
exten => s,n,Hangup
exten => vmx,1,GotoIf($["${ARG2}" = "DIRECTDIAL"]?3)
exten => vmx,2,SIPAddHeader(Diversion:<tel:${ARG1}>\;reason=no-answer\;screen=no\;privacy=off)
exten => vmx,3,Dial(SIP/ExchangeUM/222) exten => vmx,4,Hangup
*** in the last line “exten => vmx,3,Dial(SIP/ExchangeUM/222) exten => vmx,4,Hangup” you must replace “ExchangeUM” with the name you gave your trunk to exchange and you must replace “222″ with the initiator extension you assigned for voicemail in your Exchange Config. ***
Problem: When an outside caller is transferred to voicemail, they can leave a voicemail but it is not delivered to the users mailbox. Voicemails from inside callers are delivered but voicemails from outside callers are not.
Answer: You need to have the Hub Transport Service installed as well as the Exchange Unified Messaging role. This is true even if you do receive voicemails from inside callers (other extensions.) This is definitely true if you installed the UM role on a separate Exchange Server than your Mailbox server. Check the Application Event Log on the Exchange Unified Messaging role server and check http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Exchange&ProdVer=8.0&EvtID=1082&EvtSrc=MSExchange%20Unified%20Messaging&LCID=1033 , especially if you’re getting error 1082.
Hope you found this article useful. If you have any questions or require assistance with your computer or network in the Los Angeles, Orange County and Inland Empire area, give us a call at (888) 777-WURX.
Please like our company at http://www.facebook.com/itwurx
Even if it wasn’t useful, like us anyway!
A client called in today with a dead WorldShip Administrative Workstation. The computer running the UPS WorldShip 2012 Administrative Workstation role had a hardware failure.
Fortunately the hard drive was not the failure, so I pulled it out, connected it to a USB to SATA adaptor and mounted the hard drive on another computer. Here are the steps I had to follow in order to transfer worldship to the new computer.
Be sure to “Check this box if the files you wish to restore were backed up by the WorldShip application.”Hope you found this article helpful to transfer worldship to a new computer. If you have any questions or require assistance with your computer or network in the Los Angeles, Orange County and Inland Empire area, give us a call at (888) 777-WURX. We provide
Please like our company at http://www.facebook.com/itwurx
Even if it wasn’t useful, like us anyway!
We headed down towards LAX off of Imperial highway in El Segundo this afternoon to witness the landing of the Space Shuttle Endeavour at LAX International Airport in Los Angeles, CA.
We ended up finding a spot on the shoulder of Imperial just east of where the 105 ends. It’s a no stopping zone where everybody has stopped. The police are present and threatening to ticket and tow, but that’s laughable because here the earth stands still in peaceful anarchy, waiting for the shuttle to arrive. The traffic on the 105 east is stopped and people can be seen crowding the edges of overpasses and roadways all around.
Nearing 1pm PST, the Space Shuttle Endeavour comes into sight, flying low to the ground over the left runway at LAX with two fighter jets in chase.
Space Shuttle Endeavour flys by LAX
Space Shuttle Endeavor landing at LAX
Whistling, cheering and applause erupt from all around as people loose containment of their excitement at the site of the Shuttle approaching the airport. The shuttle, atop it’s tow plane, climbs out and turns downwind for a left pattern after passing by, only to return shortly for touchdown.
We work hard here at ITWURX to be sure that the technology in your life works – but for the historic tour of the Shuttle at low altitude around the southland and it’s arrival in preparation for delivery to the California Science Museum are worthy of a short break. I hope you enjoyed this short story during your short break.
When attempting to install Ex
change Server 2007 SP2 (Service Pack 2) on an SBS 2008 server, it failed at the readiness check – Organization Prerequisites – “A reboot from a previous installation is pending. Please restart the system and rerun setup.” SBS 2008 is based on Windows Server 2008 Standard Edition with Exchange Server 2007. You may encounter this problem with either flavor of Windows Server as I already have. You may also experience this with various service pack levels of Exchange. I’ve experienced this with SP2 and SP3.
Exchange Setup checks the following Registry key for any pending file renames:
HKLM\SYSTEM\CurrentControlSet\Control\SessionManager\PendingFileRenameOperations
If a program installation, uninstallation or update needs to rename or replace a file that is currently in use, it must do so during a reboot. The program setup would add an entry to this key. Here is an example of what an entry might look like:
\??\C:\WINDOWS\system32\FxsTmp\fxsE.tmp
or
\??\C:\Windows\system32\spool\PRTPROCS\x64\1_DKACHC4C.DLL
If after a restart, you recieve the same error, you can delete entries of the previously mentioned registry key and then repeat the Exchange Server 2007 SP2 setup again. Edit the registry at your own risk.
Hope you found this article useful. If you have any questions or require assistance with your computer or network in the Los Angeles, Orange County and Inland Empire area, give us a call at (888) 777-WURX.
Please like our company at http://www.facebook.com/itwurx Even if it wasn’t useful, like us anyway!
Dell e6410 Laptop
When deploying our new Dell Latitude E6420 laptops this evening we reloaded the included 32 bit Windows 7 to Windows 7 64 bit. For those of you with x32 who would rather run x64, you may do so by reinstalling Windows 7 with x64 media. Your Windows Activation key will work for either x32 or x64 bit Windows! After the fresh reload you usually want to install Drivers and Windows Updates.
Locating and Installing Dell drivers are usually a breeze, but every once in a while you come across an unknown driver with no description of what it could be. In the case of the Dell Latitdude E6420 (E6410/E6420/E6510/E6520) you will want to locate the freefall sensor driver to get rid of that pesky unknown device from your Device Manager. Assuming that you’re already familiar with the Dell Drivers downloads, navigate to the “Application” group after you’ve selected your Make, Model and OS and download the ST Microelectronics Driver. Once you’ve installed it you can kiss that unknown device goodbye!
Hope this helped you with your dell latitude e6420 unknown device driver for Windows 7 question. If you require any assistance with your dell latitude e6420 unknown device issue call us at (888) 777-WURX. We provide small business computer network services and managed IT support in the Southern California area. Check the services we offer on our SERVICES page.
Microsoft Windows XP installations give your initial user accounts administrative access rights. As a computer administrator, you can change system files, install and remove software and modify settings. Computer Administrators can break and fix your computer. That is why we don’t want to run as an administrator all the time.
When we use the computer as an administrator (or an account with administrative privledges) you are more vulnerable to malware and viruses because the payload that malware contains will be able to execute as an administrator on your computer and do whatever it’s programmed to do.
To enhance the security of your computer against viruses and malware, change your own account type to limited, but only if there is another user on the computer with a computer administrator account. The computer cannot be without an administrator. You must use a computer administrator account to change a user’s account type. Your account is probably already an administrator account.
In Windows XP, after you have changed your user account to a Standard account, you will need to log off and back on as an administrator account whenever you want to install/remove/change software and system settings.
To make your Windows XP computer a lot more secure, do the following:
Hope you found this article useful. If you have any questions or require assistance with your computer or network in the Los Angeles, Orange County and Inland Empire area, give us a call at (888) 777-WURX.
Please like our company at http://www.facebook.com/itwurx
CONTACT ITWURX
Call us Toll Free
T: (888) 777-WURX
Email: info@itwurx.net
Or, fill out an inquiry form.
